Privacy Policy

At Sunrise Cleaning, we respect and protect the privacy of our clients. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you engage with our services.

  1. Information We Collect
    When you request services as a new client through our website, we collect personal information, including but not limited to your name, address, phone number, email, and details regarding the services requested. This information is entered through a secure page on our website.
  2. How We Use Your Information
    The personal information you provide is used solely to manage and deliver the services you are requesting. Specifically, your data will be:
    • Copied into our scheduling software to manage the frequency of services.
    • Transferred by my hand to QuickBooks, our billing software, for the processing of payments and invoicing. QuickBooks handles this data following its own privacy and security policies, which you can view here.
  3. Communication
    We use your contact details to communicate regarding scheduling, service reminders, and any last-minute changes. This communication may occur via text messages, phone calls, or emails.
    • Text Messaging: In compliance with the new 10DLC regulations, we ensure that all SMS communications are conducted with your consent. You will have the option to opt-in to receive these messages during the onboarding process, We do not send automated text messages.
  4. Third-Party Services
    If your service needs extend beyond what we offer, such as window or carpet cleaning, we may refer you to one of our trusted service partners. This referral may be done by providing their contact information or directly setting up the service on your behalf with your consent. We do not share, sell, or distribute your information to these third parties unless specifically agreed upon by you.
  5. Your Rights
    You have the right to access, update, or request the deletion of your personal information at any time. You may also choose to opt out of text and email communications.
  6. Changes to This Policy

    We may occasionally update this policy to reflect changes in legal requirements or our business operations. Any changes will be posted on this page.